Shipping and Payment Information

Shipping

Where do you ship?

parts.bobcat.eu offers shipping to the following countries: Belgium, Cyprus, Czech Republic, Denmark, Germany, Spain, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia and Austria.

 

The following overseas territories are excluded:

Denmark

Faroe Islands, Greenland

Finland

The Aland Islands

Netherlands

Netherlands Antilles

Portugal

Azores, Madeira

Spain

Ceuta, Melilla

France

Guadeloupe, French Gulana, Martinique, La Reunion, Mayotte, Saint Barthelemy, Saint Martin, Saint Pierre, Miquelon, Wallis and Futuna, French Polynesia, New Caledonia

 

 

 

 

 

Which shipping methods do you offer?

We ship our orders via DHL Express or DHL Freight (mostly for heavy items).

 

OVERVIEW:

 

Express

Freight

Shipping Fee

8 Euro below 100 Euro (without VAT)

20 Euro below 350 Euro (without VAT)

Lead Time

1-2 Business Days

3 - 8 Business Days

Lead Time for Dangerous Goods (Batteries, Liquids, …)

1-5 Business Days

-

Packaging

in a Parcel

on a Palette (NOTE: you may need to have the means to unload it from the truck)

 

If you have a mixed shopping cart of DHL Express and DHL Freight items, we will deliver your purchase with one shipment based on the delivery time and delivery fee of DHL Freight.

If you want to avoid the situation that your DHL Express items are shipped together with the DHL Freight items, please order them separately.

NOTE: Our warehouse is located in Halle / Germany and closed on German public holidays. Your order will then be shipped the next business day.

 

Certain items like batteries and lubricants (engine oils, hydraulic oils, etc.) are classified as dangerous goods and cannot be transported via plane. These items need to be transported on the ground via truck and this can result in a longer delivery time of 1 – 5 business days.

 

Will I be able to track my order?

After the parcel is dispatched, you will receive a tracking number via mail to follow any shipment updates.

To view the progress of the delivery, you can enter the tracking number here:

https://www.dhl.com/

 

Payment Methods

Currently available Payment Methods:

  • Credit / Debit Card (Visa & Mastercard)
  • PayPal

Other payment methods like Invoice, Pay upon Delivery or Direct Debit are not supported.

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